Shyam P

I’m an executive operations leader with 15 years of experience driving revenue ownership, execution systems, and team leadership—especially in services businesses where ambiguity is high and outcomes must be consistent. I build playbooks, automate workflows, and create SOP-driven delivery so teams can scale without losing quality.

As Business Head (General Manager) for an IIT JEE/NEET coaching business, I led revenue, operations, and recruitment across offline, online, and hybrid formats. I generated ₹47L+ revenue in the first 45 days by building a multi-channel acquisition system, then stabilized the student experience through SOP-driven onboarding and service delivery. I also scaled capacity quickly—hiring 30+ freelancers and 10+ full-time employees in 2 months—and led a 15-member cross-functional team across recruitment, marketing, content, and operations.

At Colosseum Consulting, I owned the 0→1 setup for fractional CXO hiring and led LoBs across operations, business development, process design, automation, and data. I designed a cold outbound email acquisition channel targeting funded startup founders and used process automation and AI to improve recruiter productivity, resulting in a 4–6x increase in closure rates across mandates. I also built automation-led sourcing systems using LinkedIn scraping tools and structured data workflows, while owning end-to-end delivery for complex searches.

Earlier, as Founder & Fitness Coach, I ran end-to-end growth with full ownership of acquisition, sales, delivery, and client retention—managing P&L and unit economics while scaling repeatable systems. I built a full-funnel model (ads/inbound → WhatsApp sales → onboarding → retention) that drove LTV to 5–6x of AOV and improved retention by 2–3x with high-touch check-ins and structured accountability. I’ve also delivered strong outcomes in engagement, consulting, and recruitment roles by aligning stakeholders and systemizing execution to consistently hit targets.