Open to opportunities

Shwetha SC

@shwethasc

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Experienced Global Partner Relationship Manager with strong communication skills.

India

Message

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my skills in customer success.

I am an experienced Global Partner Relationship Manager with a proven track record in onboarding and engaging international partners. My role at Metropolitan University has allowed me to build and manage a network of over 50 global partners across various regions, including the US, UAE, and India. I take pride in my ability to respond to partner inquiries with speed and accuracy, ensuring long-term satisfaction and fostering strong relationships in a fully remote environment.

Throughout my career, I have demonstrated strong communication and customer service skills, effectively acting as a bridge between internal teams and clients. My experience as an Account Coordinator and Instructional Designer has equipped me with the ability to manage multiple accounts while maintaining quality standards. I am eager to contribute to customer success in the fintech sector and grow my expertise in cryptocurrency services, leveraging my familiarity with digital tools like Microsoft Office and Zoom.

Experience

Work history, roles, and key accomplishments

Current

Global Partner Relationship Manager

Current

Metropolitan University, College of Medicine

Mar 2025 - Present (4 months)

Built and managed a network of 50+ global partners across US, UAE, CARICOM countries, and India. Onboarded partners from scratch and provided ongoing engagement, training, and performance monitoring.

Onboarding Performance Monitoring

Account Coordinator

Premiere Digital Services

Jan 2019 - Present (6 years 6 months)

Handled end-to-end account management for independent and established studio clients, ensuring timely delivery of services and digital assets while maintaining quality standards. Acted as a communication bridge between internal teams and clients to manage updates and resolve queries.

Account Management Client Communication Project Coordination Data Entry

Instructional Designer

Exponent Dynamix

Jan 2017 - Present (8 years 6 months)

Understood client-provided raw content and structured it into e-learning modules as per requirements, adding interactive and creative elements to maintain learner engagement. Collaborated with subject matter experts (SMEs) and graphic designers to produce high-quality final modules.

Instructional Design Storyboarding Collaboration

Copywriter

Vsocialize Solutions

Jan 2016 - Present (9 years 6 months)

Wrote creative content for posts and campaigns, and managed various social media accounts. Coordinated daily with clients regarding content planning and engagement strategies.

Content Writing Social Media Management Campaign Planning

QC Technician

Deluxe Media

Performed quality checks on subtitles for Hollywood movies and episodes, identifying and reporting bugs in detail to ensure content accuracy. Worked with major studios such as HBO, Universal, Fox, Paramount, and Disney.

Quality Control Subtitle Review Bug Reporting Content Accuracy Media Production

Education

Degrees, certifications, and relevant coursework

Dr. G.R. Damodaran College of Science

Master's, International Business

2013 - 2015

Completed a Master's degree focusing on international business principles and practices. Gained expertise in global market dynamics, cross-cultural management, and international trade.

Dr. G.R. Damodaran College of Science

Bachelor's, Visual Communication

2009 - 2012

Obtained a Bachelor's degree in Visual Communication, developing skills in media production, graphic design, and communication strategies. Studied the theoretical and practical aspects of visual storytelling.