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Aditya JagtapAJ
Open to opportunities

Aditya Jagtap

@adityajagtap

Commercial-minded Customer Success & Account Management leader driving revenue, retention, and partnerships.

India
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What I'm looking for

I’m looking for global remote roles in Account/Client/Customer Success where I can drive revenue growth and retention, manage renewals and expansion, and build strategic partnerships—especially in SaaS, AI, fintech, and technology environments.

I’m a commercially-minded Account Management and Customer Success professional, recognized for combining consultative selling, relationship management, and commercial acumen to deliver measurable outcomes. I’ve managed and expanded a business portfolio valued at approximately ₹18–20 Crore, hitting up to 343% target attainment and maintaining approximately 84% customer retention.

I handle the full customer lifecycle—from stakeholder engagement and onboarding coordination to renewals, retention strategies, and account expansion—while also driving upsell and cross-sell opportunities. In my most recent role, I built and onboarded 30+ channel partners and led a team of 4, supported by strong CRM and pipeline discipline; now I’m seeking remote opportunities across Account Management, Client/Customer Success, Strategic Partnerships, and Revenue Growth in global SaaS, AI, fintech, and technology organizations.

Experience

Work history, roles, and key accomplishments

SI

Content Strategy Intern

Sportz Interactive

Apr 2023 - Jun 2023 (2 months)

Supported client-facing teams on digital content strategy and campaign execution for sports franchises, including IPL teams (e.g., Mumbai Indians, Kolkata Knight Riders, Gujarat Titans). Produced client presentations and campaign reports using audience engagement insights to optimize content performance.

Education

Degrees, certifications, and relevant coursework

Narsee Monjee Institute of Management Studies logoNS

Narsee Monjee Institute of Management Studies

Master of Business Administration (MBA), Marketing & Sales

Completed an MBA focused on Marketing & Sales at Narsee Monjee Institute of Management Studies, graduating in 2024.

University of Mumbai logoUM

University of Mumbai

Bachelor's Degree

Completed a bachelor's degree at the University of Mumbai, graduating in 2019.

Tech stack

Software and tools used professionally

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