I’m looking for global remote roles in Account/Client/Customer Success where I can drive revenue growth and retention, manage renewals and expansion, and build strategic partnerships—especially in SaaS, AI, fintech, and technology environments. Also, B2B sales and strategic partnership development is something I have handled in the past.
Open to opportunities
Aditya Jagtap
@adityajagtap
Commercial-minded Customer Success & Account Management leader driving revenue, retention, and partnerships.
IndiaWhat I'm looking for
I’m a commercially-minded Account Management and Customer Success professional, recognized for combining consultative selling, relationship management, and commercial acumen to deliver measurable outcomes. I’ve managed and expanded a business portfolio valued at approximately ₹18–20 Crore, hitting up to 343% target attainment and maintaining approximately 84% customer retention.
I handle the full customer lifecycle—from stakeholder engagement and onboarding coordination to renewals, retention strategies, and account expansion—while also driving upsell and cross-sell opportunities. In my most recent role, I built and onboarded 30+ channel partners and led a team of 4, supported by strong CRM and pipeline discipline; now I’m seeking remote opportunities across Account Management, Client/Customer Success, Strategic Partnerships, and Revenue Growth in global SaaS, AI, fintech, and technology organizations.
Experience
Work history, roles, and key accomplishments
Sr. BDM
Oxyzo Financial Services
Dec 2025 - Mar 2026 (3 months)
My role covered both new business and post-sale account ownership. I worked with Founders, CEOs, CFOs, CHROs, HR Heads, brokers, underwriting, operations, and sales support teams to manage onboarding coordination, proposals, renewals, escalations, retention risks, and account growth opportunities.
NB
Senior Business Development Mang
Niva Bupa
May 2024 - Dec 2025 (1 year 7 months)
I have managed an approximately $2.1M corporate portfolio across 60+ business accounts, handled a largest account of around $680K, achieved up to 343% of annual target, maintained 84% retention, and worked with 30+ channel partners.
My strength is that I act more like a consultant than a traditional salesperson.
Content Strategy Intern
Oxyzo Financial Services
Mar 2023 - May 2023 (2 months)
Worked in a sports media analytics agency
- Exposure to teams/brands such as Mumbai Indians and Kolkata Knight Riders
- Worked on digital campaign coordination, brand decks, content planning, Excel, Slack, audience analytics, and client-facing planning
- Use this for marketing, content, brand, growth, digital marketing, and campaign roles
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Institute of Management Studies
Master of Business Administration (MBA), Marketing & Sales
Completed an MBA focused on Marketing & Sales at Narsee Monjee Institute of Management Studies, graduating in 2024.
University of Mumbai
Bachelor's Degree
Completed a bachelor's degree at the University of Mumbai, graduating in 2019.
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Portfolio
bit.ly/4fijDAnSalary expectations
60k-85k USD
Social media
Job categories
Skills
Account ManagementClient SuccessCustomer SuccessStrategic PartnershipsRevenue GrowthCustomer RetentionStakeholder ManagementEnterprise Account ManagementBusiness DevelopmentConsultative SellingRelationship ManagementCustomer Lifecycle ManagementPartner DevelopmentCustomer EngagementRenewal ManagementUpselling Cross sellingTeam LeadershipCRM PlatformsCRMPipeline ManagementForecastingSales ProspectingCustomer Relationship ManagementExcelBusiness AnalyticsPresentation DevelopmentGoogle WorkspaceSlackHubSpot
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