Shubham kaushik

Lead and oversee a team of 20+ associates in healthcare operations, managing RCM, patient access, and client onboarding. Manage client communication, drive training and development, and optimize performance and quality.

Managed and supported a team of 20+ associates handling end-to-end healthcare processes including RCM, patient access, and client onboarding. Coordinated with clients, conducted training, and managed KPIs and SLAs.

Managed end-to-end recruitment processes including sourcing, screening, interviewing, salary negotiation, and onboarding across IT, HR, and technical profiles. Built candidate pipelines and maintained client relationships.

Managed daily operations of a healthcare process team, delegated tasks, and monitored progress. Conducted team meetings, coaching sessions, and workflow audits to ensure quality and compliance.

Oversaw day-to-day construction site activities including labor supervision, material management, and progress reporting. Ensured compliance with structural drawings, safety protocols, and quality standards.

Supported clients by managing data processing, cleansing, validation, and report generation. Performed quality checks and audits, and designed dashboards and reports in Excel.

Grade: 7.1 pointer

Post-graduated with an MBA in HR & Finance, achieving a 7.1 pointer.

Grade: 73%

Graduated with a Bachelor's degree in Civil Engineering, achieving a 73% aggregate.

Completed a diploma course in AutoCAD.

Grade: 59%

Completed 12th class with 59%.

Grade: 7.6 CGPA

Completed 10th class with 7.6 CGPA.