Steven Chelli
@stevenchelli
Team Manager in US healthcare, improving provider operations through credentialing, training, and performance reporting.
IndiaWhat I'm looking for
At Narith, where I’m currently a Team Leader, I work across US healthcare operations, client delivery, and team development. My experience includes provider credentialing and enrollment with commercial and government payers, including Medicare and Medicaid.
Across my work, I’ve contributed to a 41% decline in escalations, improved daily capacity by 40% through process improvements, and coached new recruits to raise individual-contributor target attainment by 15%. I also hold a HubSpot Revenue Operations certification.
Experience
Work history, roles, and key accomplishments
Team Manager - US Healthcare
Narith
Jan 2026 - Present (9 months)
Managing US healthcare projects across provider and payer sectors, overseeing team performance, and ensuring compliance with healthcare regulations.
Team Leader
Infinx
Feb 2024 - Present (2 years 8 months)
Led a team in US healthcare operations, focusing on performance metrics and process improvement.
Team Manager - US Healthcare
Foundever
Jan 2025 - Jan 2026 (1 year)
Managed US healthcare projects, focusing on client relations, training, and operational efficiency.
Team Manager - US Healthcare
Teleperformance
Jan 2024 - Jan 2025 (1 year)
Managed US healthcare projects, ensuring compliance and driving team performance.
Quality Assurance Specialist
Infinx
Feb 2023 - Jan 2024 (11 months)
Monitored quality metrics and implemented process improvements to enhance service delivery.
Team Manager - US Healthcare
Infinx
Jan 2021 - Jan 2024 (3 years)
Managed US healthcare projects, focusing on revenue cycle management and provider enrollment.
Business Development Advocate
Infinx
Feb 2021 - Feb 2023 (2 years)
Drove business development initiatives and client relations in the healthcare sector.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
HubSpot Revenue Operations Certified, Revenue Operations
2024 - 2025
Certified in Revenue Operations, demonstrating knowledge of fundamental principles and best practices.
University of Mumbai
Bachelor of Engineering, Electronics & Telecommunication
Pursued a Bachelor of Engineering in Electronics & Telecommunication.
Smt. Indira Gandhi College Of Engg.
Bachelor of Engineering, Electronics & Telecommunication
Attended Smt. Indira Gandhi College of Engineering for a Bachelor of Engineering in Electronics & Telecommunication.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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