Shraddha Jaiswal
@shraddhajaiswal
Hospitality and sales professional driving revenue and exceptional guest experiences.
IndiaWhat I'm looking for
I am an experienced hospitality professional with progressive roles in front desk operations and corporate sales, currently working as a Sales Manager. I combine strong client relationship skills with operational knowledge gained across hotels and service organizations.
In my current role I lead corporate client acquisition and design strategic plans that open new business streams and improve team performance. Previously I managed high-value corporate deals as an Assistant Sales Manager and consistently met monthly revenue targets.
My background includes front office leadership, customer service, and back-office operations, and I bring professional etiquette, conflict-resolution skills, and multilingual communication to deliver high service standards and drive revenue growth.
Experience
Work history, roles, and key accomplishments
Sales Manager
37th Crescent Hotels & Resorts
May 2025 - Present (10 months)
Lead corporate client acquisition and developed strategic plans that opened new business streams and improved sales team performance.
Assistant Sales Manager
Monarch Group of Hotels
Jan 2024 - May 2025 (1 year 4 months)
Managed client relations and closed multiple high-value corporate deals, delivering consistent growth in monthly revenue targets.
Front Office Executive
Hotel Yogi Metropolitan
Jul 2023 - Dec 2023 (5 months)
Handled guest check-ins, bookings, and concierge services while maintaining professional decorum and high guest satisfaction.
Front Office Executive
Hotel Royal Orchid
Jun 2022 - Jul 2023 (1 year 1 month)
Supervised front desk operations, resolved guest issues calmly, and coordinated with departments to ensure smooth service delivery.
Sales Executive
Pace Setter’s & Business Park
Mar 2022 - Jun 2022 (3 months)
Promoted banking products through the DBS process and maintained accurate lead records to support sales pipelines.
Customer Service Representative
Altruist Customer Management
Jul 2021 - Mar 2022 (8 months)
Assisted clients with insurance queries and policy updates, providing professional support and accurate information.
Back Office Associate
Ali Manpower Consultancy
Oct 2020 - Mar 2021 (5 months)
Maintained candidate records and managed internal communication to support recruitment operations.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Commerce, Commerce
2020 - 2023
Completed a Bachelor of Commerce (B.Com) program focused on commerce and related business subjects.
Maharashtra State Board
Higher Secondary Certificate (HSC), Higher Secondary (Science/Commerce/Arts)
2018 - 2020
Completed Higher Secondary Certificate (HSC) level schooling under the Maharashtra State Board.
Maharashtra State Board
Secondary School Certificate (SSC), Secondary Education
2016 - 2018
Completed Secondary School Certificate (SSC) level schooling under the Maharashtra State Board.
Availability
Location
IndiaAuthorized to work in
Job categories
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