Anubhuti User

I'm a hospitality sales professional focused on client acquisition, booking growth, and revenue optimization. At Orchid Hotel in Mumbai, I conduct daily outreach to commercial, industrial, and professional clients while managing relationships across individual guests, corporate groups, and tour operators.

I maintain call and room-night booking records, expand organisational databases and mailing lists, and conduct property tours for prospective clients and key decision-makers.

I've supported new business acquisition through guest relationship management, negotiation, sales performance tracking, and credit recovery operations to reduce outstanding receivables.

I also completed cross-departmental training at The Lalit Mumbai, covering Housekeeping, Front Office, Kitchen, and Food and Beverage operations to strengthen overall service quality.