Looking for a job

Shivam User

@shivamuser14

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I drive client acquisition, revenue growth, and high-performing sales teams.

India

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What I'm looking for

I'm looking for a business development role where I can drive client acquisition, exceed revenue targets, lead sales teams, and use CRM data to improve outreach performance.

I've driven client acquisition and revenue growth at Verzeo, generating ₹50L+ in revenue and increasing client acquisition by 30% through targeted outreach and CRM-driven engagement.

As a Senior Business Development Manager, I led and mentored 12+ sales interns and executives, maintaining 90% team retention. I also partnered with HR to hire, onboard, and train sales talent, reducing attrition by 20%.

I began at Verzeo as a Business Development Intern, cold-calling 200+ leads weekly and converting more than 25% into qualified opportunities. I consistently exceeded individual sales targets by 120% and achieved a 30% close rate through product demos and follow-ups.

My background also includes delivering 30+ financial literacy awareness sessions through the NIIT Foundation and Vodafone Foundation program. I use CRM data, reporting, negotiation, and sales analytics to improve outreach performance and build stronger client relationships.

Undergone Vocational Training Bharat Sanchar Nigam Limited (BSNL), Tripura.Had hands training in telecommunication systems, transmission, mobile networks and related telecom operations, gaining exposure to technical and operational aspects of telecom services.

Experience

Work history, roles, and key accomplishments

Senior Business Development Manager

Verzeo

Jan 2021 - Dec 2022 (1 year 11 months)

Increased client acquisition by 30% through targeted outreach and CRM-driven engagement. Generated ₹50L+ in total revenue and led a team of 12+ sales interns and executives.

Client Acquisition Sales Strategy CRM Team Leadership Sales Training Reporting Sales Analytics

Business Development Intern

Verzeo

Jan 2021 - Jul 2021 (6 months)

Cold-called 200+ leads weekly and converted over 25% into qualified opportunities. Exceeded individual sales targets by 120% consistently and optimized CRM data for lead tracking.

Cold Calling Lead Generation Product Demonstrations CRM Sales

Telecalling Trainee

NIIT Foundation + Vodafone Foundation

Jan 2020 - Dec 2020 (11 months)

Delivered 300+ financial literacy awareness sessions via calls and in-person sessions. Trained under the Jaadu Ginni Ka program, improving financial awareness outcomes by 40%.

Telecalling Financial Literacy Reporting Compliance Documentation

Vocational Trainee

BSNL

Jun 2019 - Aug 2019 (2 months)

Assisted in telecom infrastructure operations and customer service communication. Supported technical teams in resolving basic network and customer service issues.

Telecom Infrastructure Customer Service Technical Support