shivam Prashar

As a detail-oriented and naturally curious Customer Success Specialist, I leverage my expertise in managing diverse projects and products to ensure effective, on-time results. With a proven track record of leading teams, troubleshooting complex challenges, and driving project success through accountability and ownership, I am passionate about fostering collaboration, continuous learning, and adaptability within dynamic environments.

With extensive experience in end-to-end project implementation and support in a B2B SaaS company, I excel in transparent communication and delivering customer-centric solutions. I am skilled in solution architecture, product demos, and workflow optimization, with a strong background in Agile methodologies, Scrum planning, and project management tools like JIRA, ServiceNow, and NimbleWork.

As a results-driven professional, I am committed to driving project success and contributing to team success and client satisfaction. I am excited to bring my skills and expertise to a new role and make a meaningful impact.