I’m looking for a role that allows me to combine my operational expertise and project leadership experience to drive large-scale digital transformation and process optimization initiatives. I value organizations that embrace innovation, structured governance, and cross-functional collaboration to achieve measurable business outcomes.
SSOpen to opportunities
Shilpa Sonkar
@shilpasonkar
A highly accomplished and certified IT professional, specializing in Program Management, Project Management, and IT Service Delivery.
IndiaWhat I'm looking for
I’m an experienced IT Program and Project Manager with over 18 years of leadership in end-to-end software delivery, digital transformation, and global operations across BFSI and enterprise technology domains. I bring a strong foundation in project governance, Agile delivery, and stakeholder management — backed by a PMP-aligned approach and experience driving distributed development teams.
In my previous roles, I’ve led cross-functional teams of developers, testers, and business analysts to deliver complex software solutions on time and within budget. At Travelex, for instance, I built and led the PMO for digital transformation, managing full software development lifecycles — from requirement scoping and sprint planning to testing, deployment, and release management. My focus was always on driving clarity, accountability, and measurable value for both business and technology stakeholders.
I’m well-versed in Agile, Waterfall, and hybrid methodologies, and have used tools like Jira, MS Project, and SharePoint extensively for sprint tracking, resource allocation, and governance reporting. I believe in proactive risk management and continuous process improvement — ensuring projects stay aligned with strategic goals while fostering a culture of collaboration and delivery excellence.
Experience
Work history, roles, and key accomplishments
UPCurrent
Remotely managed short-term and ongoing projects providing PMO and virtual office support to ensure timely delivery of tasks and deliverables.
TL
Project Manager
Techpartner Alliance Pvt Ltd
Apr 2021 - Jun 2022 (1 year 2 months)
Adopted Scrum Agile to decrease project timelines and costs, streamlined infrastructure transitions across clients and implemented Jira organization-wide, boosting productivity ~20%.
KL
Senior Manager, Business Transformation
KFin Technologies Pvt Ltd
Jul 2020 - Apr 2021 (9 months)
Directed digital business transformation initiatives that improved CSAT, team alignment and operational efficiency, and applied forecasting for better financial decision-making.
TR
PMO Analyst
Travelex
Nov 2018 - Apr 2020 (1 year 5 months)
Managed a portfolio of 40+ medium-to-large global projects, delivering data-driven reporting and dashboards for C-suite and improving operational reporting and team capability through onboarding and mentoring.
PEFreelance PMO Project Manager
PeoplePerHour
Aug 2017 - Oct 2018 (1 year 2 months)
Delivered technical content and designed website strategies for niche entrepreneurs, optimizing content mapping and digital product delivery.
IL
Senior Manager, Business Solutions
ICICI Prudential Life Insurance Ltd
Nov 2014 - Jul 2017 (2 years 8 months)
Bridged business and technical teams to improve product support and data governance, reducing operational issues by ~25% through process improvements and enhanced compliance reporting.
ML
SAP Financial Accounting Consultant
Mahindra and Mahindra Ltd.
Aug 2013 - Jul 2014 (11 months)
Provided SAP FI module support and implemented enhancements to improve financial processes and cost efficiency.
ML
SAP Financial Consultant
Mahindra and Mahindra Ltd.
Aug 2013 - Jul 2014 (11 months)
Provided FI module support and implemented enhancements to improve financial processes and cost efficiency across the finance function.
AL
Associate Consultant - SAP FI
Atos India Pvt Ltd
Oct 2010 - Apr 2013 (2 years 6 months)
Supported SAP FI implementations including data migration and user adoption activities to ensure successful rollouts.
IL
Junior FI Consultant
Invenio Business Solutions Pvt. Ltd.
Mar 2010 - Sep 2010 (6 months)
Integrated SAP FI into CMS for Star TV Asia, automating complex financial reports and improving reporting accuracy.
HL
Assistant Manager
HDFC Bank Ltd.
Oct 2006 - Dec 2009 (3 years 2 months)
Performed banking operations and managed process-driven tasks supporting branch and back-office functions to maintain service levels and compliance.
Education
Degrees, certifications, and relevant coursework
URUniversity of Reading
Master of Science, Information Management and Digital Business
2022 - 2023
Postgraduate MSc in Information Management and Digital Business focused on digital leadership, business technology consulting and AI.
XJXLRI Jamshedpur
Executive Development Program in Project Management, Project Management
2017 - 2018
Executive Development Program in Project Management covering advanced project management practices and leadership.
SUSNDT Women’s University
Master of Management Studies, Finance
1999 - 2001
Master of Management Studies in Finance with emphasis on financial management and related business practices.
UMUniversity of Mumbai
Bachelor of Commerce, Commerce
1996 - 1999
Bachelor of Commerce covering core commerce subjects and foundational business principles.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Salary expectations
2000k-2400k USD
Social media
Job categories
Project ManagerOperations ManagerProject ManagerProject Management AnalystIT Service Delivery ManagerDigital Transformation LeaderProduct OwnerConsultantCloud Migration SpecialistBusiness Transformation ManagerProject Program ManagerPrincipal Program ManagerSenior Program ManagerHead Of Program Management
Skills
Project ManagementAWSExcelCRMNegotiationSAP FI COSAP CertificationPMO Tools And ProcessesPMOEnterprise PMOProject Management Office (PMO)PMO Principles And PracticesProject PlanningProject Management SoftwareProject LeadProject DeliveryProject TrackingProject FinanceProject ControlProject ScopingProject Scope ManagementProject TimelinesProject Based LearningProject CoordinationJiraJira Custom FieldsTrelloConfluenceMicrosoft Office SuiteSharePointCanvaZendeskDaptivBanking OperationsBanking And Finance Industry KnowledgeBanking & Financial ServicesLife Insurance ProductsProgram ManagementIT Service DeliveryAgile ScrumKanbanSAP FIAzureDevOpsCI CDMicrosoft Power BIWordPressR ProgrammingService Desk ManagementMicrosoft SharePoint
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