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Shilpa Pattnaik

@shilpapattnaik

HR Business Partner Lead at DXC Technology, improving workforce planning and reducing voluntary attrition by ~3 points.

At DXC Technology, I head People & Culture for Europe’s Global Infrastructure Services business, partnering with leaders on workforce planning, performance and talent management, and employee relations. Workforce optimization delivered ~6% cost savings, while engagement and retention work contributed to a ~3-point year-over-year reduction in voluntary attrition.

I’ve also led performance and talent management for 5,000 employees, achieving 100% on-time annual reviews, and standardized ethics-case governance with AI-enabled dashboards, cutting average case-closure time by ~30%. Before DXC, I partnered with global delivery teams at Capgemini; I began my career in analytics at Mu Sigma.

Experience

Work history, roles, and key accomplishments

Current

HR Business Partner Lead

Current

DXC Technology

Sep 2021 - Present (5 years 1 month)

Heads People & Culture for DXC's Europe Global Infrastructure Services business, leading HR service delivery, performance and talent management, and workforce transitions. Achieved ~3-point drop in voluntary attrition, 100% on-time performance cycles, and ~30% faster ethics-case closure.

Workday SAP SuccessFactors ADP Power BI AI Enabled HR Analytics Dashboards SurveyMonkey Excel PowerPoint Workforce Planning Organizational Design Performance Management Talent Management Succession Planning Employee Relations Change Management DEI ERGs Indian Labour Laws Statutory Compliance

Global HR Business Partner

Capgemini

Jun 2017 - Sep 2021 (4 years 3 months)

Business-unit HRBP for global delivery teams across APAC, Europe and the US. Anchored global rollout of a new performance management system, owned compensation and promotion cycles, and reduced BU attrition by ~2 points.

Performance Management Compensation Promotion Attrition Analysis Employee Listening and Employee Experience (EX)Labor Cost Management Grievance Resolution L&D Capability Analysis Digital Learning

Trainee Decision Scientist

Mu Sigma

Aug 2013 - Mar 2014 (7 months)

Delivered hypothesis-driven analytics for market-leading retail and consumer clients across marketing, risk and supply chain. Produced 25+ insight reports enabling data-backed decisions.

Analytics Hypothesis Testing Trend Analysis Performance Evaluation Insight Presentation Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

Udemy & DXC Learning Academy

IGNITE Manager Enablement Program, Management

2024 - 2025

Completed the IGNITE Manager Enablement Program through Udemy and DXC Learning Academy from 2024 to 2025.

Harvard Business Publishing Corporate Learning

Connected Manager Program, Management

2020 - 2021

Completed the Connected Manager Program from Harvard Business Publishing Corporate Learning from 2020 to 2021.

Capgemini, France

Young Emerging Professionals (YEP) Lite Program, Professional Development

2019 - 2020

Completed the Young Emerging Professionals (YEP) Lite Program from Capgemini, France from 2019 to 2020.

Xavier Institute of Management, Bhubaneswar (XIMB)

MBA, Human Resources

2015 - 2017

Activities and societies: Summer Internship at Wipro Technologies (Apr-Jun 2016): designed a 'career conversations' counselling framework for employees of the Consumer Business Unit.

MBA in Human Resources from Xavier Institute of Management, Bhubaneswar (XIMB) from 2015 to 2017. Completed a summer internship at Wipro Technologies designing a career conversations counselling framework.