Surbhi Singh

I’m a strategic HR Business Partner with 4+ years of experience embedding people strategy into business outcomes at high-growth B2B SaaS companies. I specialize in org design, workforce planning, performance management, and people analytics—turning complex workforce data into decisions leadership acts on.

In my current role (LeadSquared), I own the HRBP mandate for 400+ employees across Product & Professional Services. I designed and deployed a People Analytics Dashboard on Power BI, reducing decision latency by 35%, and led a PS org restructuring that improved role clarity and reduced early attrition by 25% within two quarters.

I’ve also driven measurable workforce and people systems: I anchored a 400-employee performance calibration cycle by introducing multistakeholder feedback and manager training (cutting cycle time by 30%), implemented structured succession planning across 5 divisions to reduce single-point-of-dependency risk, and established an onboarding CoE that reduced onboarding time by 60% (8 hours to 3.5 hours).

Previously at HighRadius, I partnered with Product & Engineering leadership across a 450+ employee, 2-location org—covering hiring, onboarding, performance, engagement, and exits. I launched Momentum to improve internal mobility fill rate from 18% to 41%, deployed Amber for engagement listening (driving eNPS from +7 to +20), and built early-career hiring from scratch (1500+ interns annually with 39% intern-to-FTE conversion), while also strengthening DEI and POSH compliance through hands-on programs.