At Fidelity India, I design and deliver learning programs that build employee skills, capability, and professional effectiveness. I work with cross-functional stakeholders to identify learning needs and shape solutions aligned with business requirements.
As Assistant Manager – Training Operations at Fidelity India, I managed onboarding across India, the UK, and Germany, delivered induction sessions, and administered Cornerstone LMS activities. I also prepared management information and reports to help identify training needs.
Earlier, I delivered sales and service training at Fareportal India Pvt. Ltd. and supported training, quality, and customer operations across previous roles. At Convergys India Private Ltd, I created training curricula and SOPs and organized Train-the-Trainer workshops.
