Open to opportunities

Sherry Diaz del valle

@sherrydiazdelvalle

Message

I’m a customer-focused operations professional skilled in payroll, accounts payable, and accurate record management.

United States

Message

What I'm looking for

I’m looking for a role where I can blend customer service and operational accuracy—handling payroll or accounts payable, resolving issues, and maintaining confidential records. I want a team that values attention to detail, responsiveness, and dependable problem-solving.

I manage day-to-day retail and online operations, delivering exceptional service through phone, online, and in-person interactions. I resolve customer concerns quickly, maintain accurate inventory and business documentation using Shopify, POS systems, and Microsoft Excel, and process invoices while managing vendor relationships.

Over decades of experience across payroll processing and accounts payable, I process payroll accurately using QuickBooks, handle month-end closing and account reconciliation, and ensure timely, error-free invoice and payment processing. I bring strong confidentiality habits, calm problem-solving, and reliable attention to detail, whether I’m resolving discrepancies or supporting teams and clients through challenging situations.

Experience

Work history, roles, and key accomplishments

Owner/Operator

The Gift Pod Boutique

Jan 2023 - Jan 2026 (3 years)

Managed daily retail and online store operations, including customer service, inventory control, ordering, and sales reporting. Maintained accurate inventory and business documentation while processing invoices and supporting day-to-day operations.

Customer Service Inventory Management Sales Reporting Phone Support Shopify POS systems Invoice Processing Microsoft Excel

Direct Service Worker

Louisiana Health and Rehab

Jan 2017 - Jan 2023 (6 years)

Provided daily care and support for two non-verbal individuals with autism, maintaining detailed documentation and accurate data entry. Collaborated with families, healthcare professionals, and team members while protecting confidential client information.

Case Management Data Entry Confidentiality Client Care Documentation Team Collaboration Communication Problem Solving Autism Support

Payroll Specialist

Daiquiris Supreme

Jan 2000 - Jan 2017 (17 years)

Processed payroll accurately and efficiently using QuickBooks while maintaining confidential employee payroll records. Resolved payroll discrepancies, generated reports, and ensured payroll data accuracy across multiple deadlines.

Payroll Processing Quickbooks Reporting Attention To Detail

Accounts Payable Clerk

Soloco

Jan 1993 - Jan 1999 (6 years)

Processed invoices, payments, and account records and assisted with month-end closing and account reconciliation. Maintained confidential financial information and resolved vendor account issues to support accurate, timely payment processing.

Accounts Payable Invoice Processing Payment Processing Account Reconciliation Month End Closing Vendor Account Management Confidentiality

Accounts Payable Clerk

Ace Transportation

Managed accounts payable and billing by entering invoices, preparing payments, and maintaining vendor account records. Resolved billing discrepancies and improved document organization to increase record retrieval efficiency.

Accounts Payable Billing Payment Preparation Financial Documentation