Christina PhanCP
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Christina Phan

@christinaphan

Experienced Accounting & Operations Specialist with a focus on process improvement.

United States
Message

What I'm looking for

I am looking for a role that values process improvement and offers opportunities for professional growth.

I am an Accounting & Operations Specialist with over eight years of experience in supporting financial, payroll, and administrative functions across both public and private sectors. My expertise lies in account reconciliation, audit remediation, and business process improvement. Currently, I serve as a Billing Analyst for the Sewerage & Water Board of New Orleans, where I manage account investigations, service order processing, and internal reporting using advanced Excel tools.

Throughout my career, I have been recognized for my strong attention to detail and my ability to adapt to various roles. I have successfully administered payroll for hundreds of employees, managed payroll operations across multiple locations, and implemented digital solutions to enhance efficiency. My commitment to improving workflows and maintaining operational accuracy has consistently delivered reliable performance in my roles.

Experience

Work history, roles, and key accomplishments

EI

Payroll Manager

ETI, Inc.

Nov 2019 - Sep 2021 (1 year 10 months)

Managed payroll operations across ten locations, including timesheet validation, reconciliation, and reporting. Implemented a digital timekeeping solution to improve workforce hour tracking and overtime management.

Education

Degrees, certifications, and relevant coursework

DC

Delgado Community College

A.A.S., Business Management

Studied Business Management, gaining foundational knowledge in accounting, operations, and administrative functions. Developed skills in areas such as account reconciliation, audit remediation, and business process improvement.

Tech stack

Software and tools used professionally

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Christina Phan - Billing Analyst - Sewerage & Water Board of New Orleans | Himalayas