Sherelyn GonzalesSG
Open to opportunities

Sherelyn Gonzales

@sherelyngonzales

Experienced Customer Service Representative seeking opportunities to utilize skills and knowledge.

Philippines

I am an experienced Customer Service Representative with a strong background in providing exceptional customer service. During my time at Concentrix CVG Phils., Inc. and Telus International Phils., I developed excellent interpersonal skills and the ability to handle customer inquiries and complaints effectively. I am proficient in computer skills and have a strong aptitude for problem-solving and time management.

Additionally, I have experience as a Data Encoder, where I gained expertise in organizing and prioritizing data. I am adaptable and flexible, able to handle changing priorities and work well under pressure. My educational background includes attending Kalalake Elementary School and Barretto High School in Olongapo City.

Experience

Work history, roles, and key accomplishments

CI

Customer Service Representative

Concentrix CVG Phils., Inc.

Feb 2020 - Feb 2023 (2 years 11 months)

Provided customer support and assistance in a call center environment.

ES

Data Encoder

Exact Star BPO Services

Oct 2018 - Feb 2020 (1 year 4 months)

Entered and maintained data accurately and efficiently.

Education

Degrees, certifications, and relevant coursework

Sherelyn hasn't added their education

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Tech stack

Software and tools used professionally

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Sherelyn Gonzales - Customer Service Representative - Concentrix CVG Phils., Inc. | Himalayas