Cherry Ann Llabores
@cherryannllabores
Dedicated professional eager to enhance customer satisfaction and skills.
PhilippinesWhat I'm looking for
I am a motivated individual with a strong desire to expand my knowledge and skills in customer service. My experience at TRUALLIANT INC. and OBPO SERVICES has equipped me with the ability to maintain high levels of customer satisfaction while adapting to various challenges in the workplace.
Throughout my career, I have demonstrated my commitment to learning and growth. I am proficient in computer literacy and am always willing to learn new skills that will enhance my capabilities. My goal is to contribute positively to any team I am part of and to continue developing professionally.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Qentori
Dec 2024 - Present (6 months)
Addressed complex customer concerns and provided technical assistance for various products. Collaborated with cross-functional teams to enhance service delivery processes.
Customer Service Agent
Lux Connect
Sep 2024 - Present (9 months)
Handled a high volume of inbound and outbound customer communications. Provided detailed information and effective solutions to diverse customer queries.
Customer Service Representative
OBPO Services
May 2023 - Present (2 years 1 month)
Assisted customers with product and service-related concerns, ensuring timely and effective resolutions. Managed customer accounts and updated records with precision.
Customer Service Representative
Trualliant Inc.
Mar 2022 - Present (3 years 3 months)
Provided comprehensive customer support, addressing inquiries and resolving issues efficiently. Maintained high customer satisfaction by delivering accurate information and effective solutions.
Education
Degrees, certifications, and relevant coursework
Alternative Learning System
High School Diploma, General Studies
Completed a comprehensive curriculum through the Alternative Learning System, equivalent to secondary education. Gained foundational knowledge across various academic disciplines, preparing for further studies or employment.
Luis Hervias National High School
Secondary Education, General Studies
Undertook secondary education, focusing on core academic subjects and fundamental skills. Attended for one academic year before transitioning to an alternative learning program.
La Paz 2 Elementary School
Primary Education, General Studies
Completed foundational primary education, acquiring knowledge in core subjects such as mathematics, science, and language arts. Developed essential literacy and numeracy skills.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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