Sheree Rolle

I am a dedicated customer service professional with a Bachelor's degree in Health Care Management from Florida Agricultural and Mechanical University. My experience spans several years in client services, where I have honed my skills in communication, organization, and problem-solving. I have a proven track record of effectively managing customer interactions and ensuring satisfaction.

In my previous roles, I have worked as a Medical Receptionist at Cross Creek Medical, where I was responsible for scheduling appointments, verifying insurance, and providing exceptional service to patients. More recently, I served as a Customer Service Representative at Home Shopping Network, where I updated customer accounts, processed returns, and provided technical support. My ability to deescalate customer issues and analyze product malfunctions has contributed to improved customer experiences and operational efficiency.