Shelby Kendall

I am a customer-focused individual with a strong passion for delivering exceptional service. My experience in automotive sales and product marketing has equipped me with the skills necessary to improve customer satisfaction and drive positive outcomes. I thrive in environments where I can engage with clients and develop strategies that enhance their experience.

In my current role as a Customer Relations Specialist at Glynn Smith Chevrolet GMC, I have successfully developed and implemented programs to maximize customer satisfaction. I analyze data from CRM systems to identify trends in customer service needs, ensuring that I uphold privacy and security requirements for customer information. My previous experience as a Sales Specialist at Kia of Auburn allowed me to build strong relationships with key accounts and negotiate contracts that benefit both the customer and the company.