Shelby KendallSK
Open to opportunities

Shelby Kendall

@shelbykendall

Customer-focused professional with a passion for exceptional service.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth and development.

I am a customer-focused individual with a strong passion for delivering exceptional service. My experience in automotive sales and product marketing has equipped me with the skills necessary to improve customer satisfaction and drive positive outcomes. I thrive in environments where I can engage with clients and develop strategies that enhance their experience.

In my current role as a Customer Relations Specialist at Glynn Smith Chevrolet GMC, I have successfully developed and implemented programs to maximize customer satisfaction. I analyze data from CRM systems to identify trends in customer service needs, ensuring that I uphold privacy and security requirements for customer information. My previous experience as a Sales Specialist at Kia of Auburn allowed me to build strong relationships with key accounts and negotiate contracts that benefit both the customer and the company.

Experience

Work history, roles, and key accomplishments

GG
Current

Customer Relations Specialist

Glynn Smith Chevrolet GMC

Jun 2024 - Present (1 year)

Developed and implemented programs to maximize customer satisfaction and analyzed CRM data to identify service trends. Prepared documentation and reports to manage sales metrics while upholding privacy and security requirements for customer information.

NH

Kennel Technician

North Shelby County Animal Hospital

Oct 2019 - Aug 2022 (2 years 10 months)

Followed vigorous feeding and care schedules for animals, maintaining their well-being for medical and recreational reasons. Built strong client connections with both patients and owners, ensuring comprehensive care.

Education

Degrees, certifications, and relevant coursework

Shelby hasn't added their education

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Tech stack

Software and tools used professionally

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