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Sheilla User

@sheillauser

Detail-oriented Office Assistant focused on accurate records, communication, and smooth daily operations.

Kenya
Message

What I'm looking for

I’m looking for an Office Assistant role where I can manage records and scheduling, support customers with professional written communication, and help daily operations run smoothly using Microsoft/Google tools to improve efficiency.

I’m a detail-oriented Office Assistant with experience delivering administrative support, document handling, customer service, and reliable digital communication. I’m known for accurate record management, strong time management, and working independently to keep daily operations running efficiently.

Over the years, I’ve supported front-desk and office workflows by typing business correspondence, filing and organizing paperwork, and assisting with document preparation. In customer-facing roles, I maintained accurate customer and transaction records, processed payments with high accuracy, and helped guests with inquiries professionally through front desk communication.

I also bring digital support experience from my freelance work as a Digital Marketing Assistant. I created and scheduled social media content, supported email marketing and online communication, conducted internet research, assisted with SEO implementation, and updated website content to support brand visibility.

I’m proficient with Microsoft Word and Excel, Google Docs and Google Sheets, Canva, email platforms, and internet research tools. I’m ready to contribute my administrative support strength, data entry accuracy, and organized scheduling to a team that values responsiveness and quality.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ajira Digital Training logoAT

Ajira Digital Training

Digital Marketing & E-commerce

2021 -

Completed training in digital marketing and e-commerce in 2021.

CC

Compaq Computer College

Computer Packages

2017 -

Studied computer packages at Compaq Computer College in 2017.

RS

Rwathia Girls Secondary School

Kenya Certificate of Secondary Education (KCSE)

2016 -

Completed secondary education and earned the Kenya Certificate of Secondary Education (KCSE) in 2016.

Tech stack

Software and tools used professionally

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