Sharon Chepkoech
@sharonchepkoech
Experienced Administrative Assistant with 4+ years of expertise in office administration.
What I'm looking for
I am a detail-oriented and highly organized Administrative Assistant with over four years of experience in office administration and virtual assistance. My expertise includes managing executive schedules, coordinating meetings, and performing accurate data entry. I have a proven track record of optimizing workflows and maintaining detailed records, ensuring top-notch customer service.
In my previous roles, I have successfully managed executive schedules, coordinated over 200 appointments annually, and improved efficiency by 30%. I have also handled email correspondence, managing over 1,000 emails monthly, and improved response times by 25%. My ability to multitask and prioritize tasks in a fast-paced environment has allowed me to provide exceptional support to executive teams and clients.
I am proficient in Microsoft Office Suite, Asana, Trello, and other office management tools. My strong verbal and written communication skills, combined with my customer service orientation, make me a valuable asset to any team. I am committed to maintaining organized records and ensuring compliance with company policies, while continuously seeking opportunities to improve processes and reduce costs.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Allied Services Ltd
Feb 2021 - Apr 2024 (3 years 2 months)
Managed executive schedules, coordinated over 200 appointments and meetings annually, improving efficiency by 30%. Performed accurate data entry and maintained up-to-date client databases, ensuring 100% data accuracy. Handled email correspondence, managing over 1,000 emails monthly and improving response times by 25%.
Certificate in Virtual Assistance
ALX Africa
Jan 2024 - Jan 2024 (0 months)
Completed a certificate in Virtual Assistance, focusing on enhancing administrative skills and client communication. Gained proficiency in various office management tools and techniques.
Office Assistant
Dalmar Transporters Ltd
May 2019 - Jun 2021 (2 years 1 month)
Provided administrative support, including answering and managing phone calls professionally. Organized and maintained client records and files to ensure easy access and compliance with company policies. Assisted in managing office supplies and reduced costs by 10% through effective inventory control.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistance
2024 - 2024
Completed a certificate in Virtual Assistance, gaining skills in managing client communications and performing administrative tasks efficiently.
Egerton University
Master of Business Administration, Business Administration
2013 - 2016
Completed a Master of Business Administration, focusing on enhancing management and administrative skills, which included managing executive schedules and improving office efficiency.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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