Open to opportunities

qonnieh gacheri

@qonniehgacheri

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Reliable professional with expertise in administrative support and data management.

Kenya

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What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth and learning.

I am a reliable and tech-savvy professional with a Diploma in Business Information Technology. My practical experience spans administrative support, data management, and office computer systems. I am committed to contributing to efficient office operations with professionalism and attention to detail.

In my recent role as a Freelance Office Support, I created and organized digital files for various online projects, maintained online records using Excel and Google Sheets, and managed communications effectively. My previous experience as a receptionist at Greenwood Cottage Hospital allowed me to hone my skills in client interaction and technical support, ensuring smooth daily operations.

With a strong foundation in Microsoft Office and excellent interpersonal skills, I thrive in team environments and am dedicated to delivering high-quality work. I am eager to leverage my skills in a dynamic role that values efficiency and innovation.

Experience

Work history, roles, and key accomplishments

Current

Freelance Office Support & Online Admin

Current

Self-Employed

Jan 2022 - Present (3 years 6 months)

Created and organized digital files for small online projects and business tasks, including typing reports and maintaining online records using Excel and Google Sheets. Managed communications, scheduled meetings, and handled basic bookkeeping, ensuring secure data storage with e-office tools.

Microsoft Word Excel Google Sheets Record keeping Communication Bookkeeping Data Security Administrative Support

Sales & Marketing Representative

Platinum Credits

Jul 2023 - Aug 2023 (1 month)

Promoted financial products and actively gathered customer insights to inform marketing strategies. Maintained updated client information and provided administrative support for marketing tasks.

Financial Products Customer Insights Data Management Customer Relationship Management

Receptionist

Greenwood Cottage Hospital

Sep 2022 - Dec 2022 (3 months)

Managed front office duties and addressed client inquiries effectively. Supported the installation and troubleshooting of office hardware/software, assisting with day-to-day system operations and minor technical repairs.

Client Inquiries Office Hardware Support Operations Technical Support Customer Service

Intern

Meru Dairy Cooperative Union

Sep 2020 - Dec 2020 (3 months)

Performed data entry and provided essential computer support functions within various departments. Ensured the proper utilization of Microsoft applications and assisted with filing and maintaining digital records.

Data Entry

Education

Degrees, certifications, and relevant coursework

Mount Kenya University

Diploma, Business Information Technology

Grade: Credit 1

Completed a Diploma in Business Information Technology, achieving a Credit 1. The program focused on the intersection of business principles and information technology.

Kibirichia Girls Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Obtained the Kenya Certificate of Secondary Education (KCSE). This involved comprehensive studies across various subjects to prepare for higher education.