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Sheila Akpaso

@sheilaakpaso

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HR & People Operations Lead with 6+ years building scalable HR functions, HRIS, and performance systems across Nigeria.

Nigeria

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What I'm looking for

I’m looking to lead people operations and HR systems—building high-impact HR frameworks, HRIS, performance programs, and analytics—while partnering with leadership to support growth in remote-first, international environments.

I’m a results-driven HR & People Operations professional with 6+ years of progressive experience spanning HR leadership, executive operations, and multi-site people management across Nigeria. I built and scaled a Group HR function single-handedly from the ground up across 15+ business units. My focus is practical, measurable people strategy that improves outcomes.

At LIOZIO Companies, I led the creation of the organization’s first structured people operations framework—covering recruitment, performance, compliance, and learning & development. I designed and launched end-to-end performance management systems that delivered a 40–50% improvement in organizational goal attainment in the first year. I also improved onboarding cycle time by 30–40% through structured process redesign and documentation automation.

I take a systems approach to HR, including full-cycle HRIS ownership. I evaluated enterprise platforms (SAP SuccessFactors, BambooHR, Zoho People, OrangeHRM), developed requirements documentation, and oversaw custom system design and implementation—improving automation and HR data integrity. I architected scalable HR policies, SOPs, and governance frameworks, achieving 100% compliance with Nigerian labor regulations.

I partner closely with leadership and manage distributed teams with confidence, including remote and cross-border work. By elevating employee satisfaction from 68% to 86% and achieving an eNPS score of 94%, I’ve proven that culture and engagement can be built through targeted programs and strong operating rhythms. I’m committed to aligning people strategy with business growth in dynamic, international environments.

Experience

Work history, roles, and key accomplishments

Current

Group HR Lead

Current

LIOZIO Companies

Jun 2024 - Present (2 years)

Built and scaled the Group HR function from scratch across 15+ business units, delivering 40–50% improvement in goal attainment and raising employee satisfaction from 68% to 86% (eNPS 94). Led HRIS design/implementation, performance management, workforce planning, and compliance governance, improving time-to-hire by 25–30% and onboarding cycle time by 30–40% while achieving 100% Nigerian labor reg

HRIS Performance Management Talent Acquisition Workforce Planning Labor Compliance HR Data Analytics KPI Reporting Employee Engagement Power BI

Executive Assistant & Project Lead

The Rich Prince

Mar 2022 - Apr 2024 (2 years 1 month)

Led a pan-African project team as Project Lead, managing end-to-end recruitment, onboarding, and performance management across multiple African countries. Coordinated remote executive operations across time zones and implemented digital collaboration workflows (Slack, Trello, Microsoft Teams), reducing administrative turnaround time by 25%.

Remote Team Management Project Leadership Onboarding Performance Management Executive Operations Slack Trello Microsoft Teams

Group Administrative Manager

BLW Abk

Dec 2020 - Dec 2021 (1 year)

Managed people operations for 40+ staff across 6+ locations, supporting performance, scheduling, and workforce coordination within a faith-based group. Designed and delivered staff training/mentoring programs and resolved employee relations issues, improving multi-site organizational governance and HR readiness.

People Operations Multi Site Performance Support Mentoring Employee Relations Workforce Scheduling Organizational Development HR Business Partnering

Administrative Secretary

BLW Abk

Feb 2018 - Nov 2020 (2 years 9 months)

Supported staff appraisals and performance evaluation processes, contributing to a 70% improvement in evaluation outcomes. Built and implemented filing and reporting systems that improved documentation processes by 75–80%, while preparing governance meeting minutes and management presentations.

Reporting Systems Meeting Minutes Presentation Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Chartered Institute of Personnel Management (CIPM), Nigeria

Licensed Human Resource Professional (HRPL), Human Resources Management

2026 - 2026

Licensed Human Resource Professional (HRPL) with CIPM Nigeria.

Exford Global Consult Ltd

Human Resource Management (HRM) Certification, Human Resources Management

2022 - 2022

Human Resource Management (HRM) certification from Exford Global Consult Ltd (accredited: Nigerian Council for Management Development).

Delta State University

Bachelor of Science, Biochemistry

2018 - 2022

Grade: Second Class Honours (Upper Division)

B.Sc. in Biochemistry (Second Class Honours, Upper Division), completed in Feb 2022 while working full-time in administrative and people management roles.