Shaul Feldman

Managed a strategic portfolio of ActiveCampaign customers, driving retention, adoption, and revenue growth. Led implementations, CRM automation, and customer onboarding to accelerate time-to-value.

Built enterprise pipeline through strategic prospecting and relationship development. Managed full sales cycle, executive negotiations, and Oracle Sales forecasting.

Managed 160+ enterprise and SMB accounts across Australia, UK, NZ and Fiji. Delivered 25% YoY revenue growth while reducing churn by 20% and increasing upsell opportunities by 18%.

Onboarded 150+ customers and reduced time-to-value by 40%. Reduced support tickets by 25% through scalable training resources and increased contract value through proactive account expansion.

Delivered Certificate IV to Diploma programs with 95% completion rates. Developed compliant learning materials and mentored students.

Expanded ANZ market through strategic partnerships. Improved CRM forecasting accuracy by 35% and closed enterprise agreements.

Bachelor of Business Management degree from Central Queensland University.

Customer Success Management certification from Success Coaching.

Certificate IV in Training and Assessment (TAE40116) from HBA Learning Centers.

Advanced Diploma of Hospitality Management from William Angliss Institute.