Sha'Tysha Price

I’m a very patient, outgoing, and energetic associate patient services specialist with 5+ years experience in a fast pace clinic environment. I bring excellent customer service, 10 years of customer service experience, and a strong focus on identifying customers’ needs while building trust through clear communication.

At Providence Medical Center, I delivered high-quality customer support through phone and in-person interactions, handled billing inquiries, account updates, and service troubleshooting, and documented all interactions using customer service software. I greet and check in patients at the front desk, verify insurance and personal information, manage scheduling and patient inquiries, collect copays, process billing, maintain accurate patient records in medical software systems, and ensure HIPAA compliance and confidentiality.

Previously, I served as an Assiatant Manager at Family Dollar, where I followed opening and closing instructions, monitored cash intake and deposit records to increase accuracy and reduce discrepancy, and generated repeat business through exceptional customer service. I also mentored team members to enhance professional development and accountability.

Earlier roles strengthened my customer-first approach across retail and support environments, including Cashier/Customer Service at Doc’s Liquor, Customer Service Representative at Vexus Fiber (tracking cases and updating service software), and Front End Manager at United Supermarkets. I consistently support teams in fast-paced settings by coordinating patient flow, managing clerical tasks, and maintaining calm professionalism under pressure.