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@sharonobuba
Dependable professional with hands-on experience in customer service.
I am a dependable, fast-learning, and highly motivated professional with hands-on experience in customer service. My strong communication skills and customer-first attitude allow me to adapt quickly to new environments. I am passionate about remote work opportunities and equipped with digital skills, including Microsoft Office and IT fundamentals.
In my recent role as a Real Estate Marketer at Habitat Housing Co-operative Society, I successfully promoted residential plots and housing projects, organized property viewings, and maintained a database of interested buyers. My previous experience as a Brand Promoter at Crystal Frozen Seafood Company involved engaging customers and boosting sales through effective product sampling and promotional strategies.
With a background in administrative support and a commitment to teamwork and problem-solving, I am eager to contribute my skills to a dynamic organization that values customer service and innovation.
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Work history, roles, and key accomplishments
Habitat Housing Co-operative Society
Jan 2022 - Jan 2023 (1 year)
Promoted residential plots and housing projects to potential buyers, organized property viewings, and supported the sales process while maintaining a database of interested buyers.
Crystal Frozen Seafood Company
Jan 2020 - Jan 2022 (2 years)
Promoted seafood products in supermarkets and open markets, conducted product sampling, engaged customers to boost sales, and maintained product displays to meet promotional targets.
Savannah resort
Dec 2017 - Dec 2018 (1 year)
As a receptionist at Savannah Resort, I was the first point of contact for guests, providing a warm welcome and assisting with inquiries, check-ins, and check-outs. I handled phone calls, scheduled bookings, managed guest records, and ensured smooth front desk operations. I also supported the management with administrative tasks, organized and provided excellent customer service at all times.
Degrees, certifications, and relevant coursework
Computer Packages Certificate, Information Technology
2017 - 2018
Completed a Computer Packages Certificate, gaining skills in Word, Excel, PowerPoint, Access, typing, email, and internet use.
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2017
Completed the Kenya Certificate of Secondary Education (KCSE), which provided a foundational education in various subjects.
Software and tools used professionally
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