Sharolyn Luevano

As a seasoned customer service professional, I have honed my skills in service delivery, multitasking, and relationship building. With a strong commitment to a service-focused mentality, I have consistently demonstrated great communication skills to increase profitability and drive business results. My experience in handling large volumes of customers, resolving issues, and providing top-notch service has earned me a reputation as a reliable and empathetic advocate.

In my previous roles, I have successfully streamlined processes, improved customer engagement, and built loyal client relations. I am confident in my ability to address inquiries swiftly, provide clear pathways of instruction, and promote superior experiences. With a strong background in customer service, I am well-equipped to drive business results and exceed customer expectations.

I am a certified Rockstar in Zendesk and have completed courses in Email Etiquette and How to Be an Outstanding Receptionist. I am proficient in Microsoft Office Suite and have experience with HIPAA regulations. I am a team player who is always looking for ways to improve processes and drive results.