
Sharleen Anita
@sharleenanita
I support customer service, administration, communications, and HR operations.
What I'm looking for
I've supported customer care, corporate communications, public engagement, and institutional programmes at the National Cohesion and Integration Commission (NCIC), responding to public inquiries and preparing official correspondence, reports, notices, and social media content.
Previously, I managed front-office operations and administration at Matano Holdings and Denper Services, coordinating visitors, calls, records, correspondence, meetings, and day-to-day office activities. I've also supported HR documentation, employee files, attendance records, and onboarding processes.
I bring experience in marketing, client relations, records management, bookkeeping support, and confidential information handling, with a practical focus on accurate service delivery and organized coordination.
Experience
Work history, roles, and key accomplishments
Assistant Customer Care Officer
National Cohesion and Integration Commission
Jan 2026 - Aug 2026 (7 months)
Handled customer care duties and responded to public inquiries professionally. Drafted official correspondence, reports, notices, and social media content, and supported corporate communication and public information initiatives.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Diploma, Human Resource Management
2023 - 2025
Pursued a Diploma in Human Resource Management at the University of Nairobi from 2023 to 2025.
Ruiri Girls High School
Kenya Certificate of Secondary Education, General Studies
2011 - 2014
Completed secondary education at Ruiri Girls High School, earning the Kenya Certificate of Secondary Education (KCSE) from 2011 to 2014.
Moi Primary School
Kenya Certificate of Primary Education, General Studies
2003 - 2010
Attended Moi Primary School, completing primary education with the Kenya Certificate of Primary Education (KCPE) from 2003 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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