Tarbine Otieno
@tarbineotieno
Administrative support professional with 5+ years’ client relations and communications expertise.
What I'm looking for
I’m a detail-oriented administrative and client relations professional with 5+ years’ experience managing office operations, client records, and stakeholder communications across institutional, financial, and community-based settings. I’m known for keeping documentation accurate, handling inquiries professionally, and producing clear written reports, newsletters, and outreach materials.
In my most recent role as an Office Administrator, I manage daily office operations, administrative workflows, and institutional record-keeping systems. I maintain student and financial/payment reference documentation, coordinate events and workshops across stakeholder groups, and take precise meeting minutes to ensure follow-through on action items.
Previously, I strengthened client engagement as a Client Engagement Officer, ensuring timely responses, maintaining detailed client records, and supporting accurate data collection for reporting. Earlier experience as a Communications Assistant and Communications Intern sharpened my writing and content skills—drafting newsletters, impact stories, press releases, and social media updates, while gathering field data and coordinating schedules for teams.
Experience
Work history, roles, and key accomplishments
Office Administrator
Meru Institute of Business Studies College
Jan 2026 - Present (6 months)
Manage daily office operations, administrative workflows, and institutional record-keeping systems. Maintain student logs and financial/payment documentation, coordinate events and workshops, and take meeting minutes to ensure follow-through on action items.
Client Engagement Officer
VisionFund Kenya
Sep 2023 - Dec 2025 (2 years 3 months)
Managed client relations and inquiries at branch level, ensuring professional and timely responses. Maintained detailed client records and supported accurate data collection for reporting, promoting financial and business products to support customer retention and growth.
Communications Assistant
Girl Empowerment CBO
May 2023 - Aug 2023 (3 months)
Drafted newsletters, impact stories, and outreach communications for donor and public audiences. Gathered field data to write narrative reports summarizing program activity and outcomes, and coordinated workshops and team schedules/work plans for community facilitators.
Communications Intern
Migori County Government
May 2019 - Aug 2022 (3 years 3 months)
Drafted press releases and managed social media content highlighting project updates. Supported public relations campaigns and community/stakeholder engagement efforts.
Education
Degrees, certifications, and relevant coursework
Maseno University
Bachelor of Arts, Language and Communication
Grade: Second Class Honours (Upper Division)
Earned a Bachelor of Arts in Language and Communication at Maseno University. Graduated with Second Class Honours (Upper Division).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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