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Tarbine OtienoTO
Open to opportunities

Tarbine Otieno

@tarbineotieno

Administrative support professional with 5+ years’ client relations and communications expertise.

Kenya
Message

What I'm looking for

I’m looking for a remote role in administrative support, customer support, or writing where I can use my organization and clear communication to deliver accurate records, professional client responses, and polished outreach materials.

I’m a detail-oriented administrative and client relations professional with 5+ years’ experience managing office operations, client records, and stakeholder communications across institutional, financial, and community-based settings. I’m known for keeping documentation accurate, handling inquiries professionally, and producing clear written reports, newsletters, and outreach materials.

In my most recent role as an Office Administrator, I manage daily office operations, administrative workflows, and institutional record-keeping systems. I maintain student and financial/payment reference documentation, coordinate events and workshops across stakeholder groups, and take precise meeting minutes to ensure follow-through on action items.

Previously, I strengthened client engagement as a Client Engagement Officer, ensuring timely responses, maintaining detailed client records, and supporting accurate data collection for reporting. Earlier experience as a Communications Assistant and Communications Intern sharpened my writing and content skills—drafting newsletters, impact stories, press releases, and social media updates, while gathering field data and coordinating schedules for teams.

Experience

Work history, roles, and key accomplishments

VK

Client Engagement Officer

VisionFund Kenya

Sep 2023 - Dec 2025 (2 years 3 months)

Managed client relations and inquiries at branch level, ensuring professional and timely responses. Maintained detailed client records and supported accurate data collection for reporting, promoting financial and business products to support customer retention and growth.

Education

Degrees, certifications, and relevant coursework

MU

Maseno University

Bachelor of Arts, Language and Communication

Grade: Second Class Honours (Upper Division)

Earned a Bachelor of Arts in Language and Communication at Maseno University. Graduated with Second Class Honours (Upper Division).

Tech stack

Software and tools used professionally

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