Open to opportunities

sharbel hanna

@sharbelhanna

Optimization and enterprise pipeline lead delivering qualified growth through consultative selling and strategic partnerships.

Canada

Message

What I'm looking for

I’m looking to take on expanded ownership in enterprise sales, partner growth, and commercial strategy—using consultative discovery and executive relationship management to drive measurable pipeline and customer value in a customer-facing leadership role.

I’m a commercially driven FICO sales and optimization professional with 10+ years of experience building enterprise pipeline, expanding strategic partnerships, managing complex accounts, and leading cross-functional operations across technology, logistics, legal, and environmental industries. In my current Global Lead Consultant (Optimization) role, I generate more than $100 million USD in qualified enterprise sales pipeline and qualify 500+ enterprise opportunities across North America, EMEA, and APAC.

I bring a rare combination of consultative selling, executive relationship management, and operational leadership—partnering closely with Account Executives from outreach through qualification, discovery, handoff, and sales progression. I also strengthen executive-level relationships and drive adoption of FICO Xpress Optimization by aligning mathematical optimization, solver performance, operational decisioning, and measurable business outcomes; earlier experience includes partner development and account management where I coordinated logistics, handled customs documentation, and managed complex contracts.

Experience

Work history, roles, and key accomplishments

Current

Global Lead Consultant

Current

FICO

Jan 2025 - Present (1 year 6 months)

Generated $100M+ in qualified enterprise sales pipeline by targeting prospects and advancing high-value opportunities. Qualified 500+ enterprise opportunities across North America, EMEA, and APAC while partnering with Account Executives and promoting FICO Xpress Optimization.

Solution Selling FICO Xpress Optimization Mathematical Optimization

Sales Development Representative

FICO

Sep 2022 - Jan 2025 (2 years 4 months)

Identified and qualified enterprise partnership opportunities to support FICO’s global partner and alliances strategy. Built relationships with technology partners, executed prospecting campaigns, and collaborated on outreach, account planning, and opportunity development.

Enterprise Partnerships Market Research Account Planning Partner Engagement Prospect Campaigns Cross Functional Collaboration

Account Manager

Envirem Organics Inc.

Dec 2021 - Sep 2022 (9 months)

Managed two of the company’s largest Canadian customer accounts while maintaining client satisfaction and long-term relationship quality. Owned order processing and financial operations and supported logistics and customs documentation for international shipments.

Customer Success Order Processing Invoicing Crédits Accounts Receivable Accounts Payable Customs Documentation Logistics Coordination Seasonal Pricing Programs Proposal Development Inventory Accuracy Payroll Administration Production Planning

Operations Manager & Account Manager

Smartentity Technologies & Telecommunications

Jan 2017 - Sep 2021 (4 years 8 months)

Managed daily operations for a major technology infrastructure project, coordinating procurement, logistics, execution, and stakeholder communication. Supported business development through C-suite and institutional relationships, contract review (including NDAs), team management, and international shipments and procurement.

Operations Management Procurement Purchasing Logistics Coordination Project Execution Stakeholder Management Business Development Contract Negotiation Team Coordination Relocation Coordination Letters Of Credit Management Corporate Credit Card Reconciliation Financial Documentation Team Management

Records Management

Cox & Palmer

Jun 2016 - Jan 2017 (7 months)

Reviewed legal title documentation, resolved documentation issues, and prepared correspondence while supporting high-volume client service activities. Managed executive calendars and administrative documentation with confidentiality and accuracy.

Client Servicing Correspondence Meeting Coordination Travel Arrangements Billing Expense Reporting Administrative Documentation Confidentiality

Brokerage Rater

UPS Canada

Jan 2012 - Jun 2012 (5 months)

Processed customs documentation and import brokerage transactions in a high-volume logistics environment. Managed HS codes, shipment invoices, taxes and duties, and customs clearance while resolving complex shipment issues.

Customs Documentation Taxes Duties Customs Clearance Shipment Issue Resolution Logistics Documentation Workflows

Sales & Business Development

ServiceMaster

Jan 2010 - Jan 2012 (2 years)

Delivered consultative sales support and promoted products and services while maintaining repeat customer relationships. Processed transactions accurately and collaborated to improve customer satisfaction and store performance.

Consultative Selling Customer Relationship Management Sales Support Transaction Processing Customer Satisfaction Promoting Services Team Collaboration

Contractor Assistant

Tony’s Renovations

Jan 2008 - Jan 2010 (2 years)

Assisted with residential and commercial renovation projects by coordinating materials, budgets, and invoices. Supported relationships with contractors, subcontractors, and homeowners.

Project Support Materials Coordination Stakeholder Relationship Management