Open to opportunities

Sharar E noor

@shararenoor

Customer-focused banking and client-services professional with experience in quality, account management, and digitization.

Bangladesh

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What I'm looking for

I seek a role focused on customer experience, service quality, and process digitization within a collaborative organization offering growth, impact, and regulatory exposure.

I am a service-oriented professional with experience across retail & SME banking, insurance communications, and client services. I have led customer complaint management, Bangladesh Bank reporting, and branch service quality monitoring to drive continuous improvement.

I have supported account management and campaign digitization initiatives, prepared stakeholder reports and pitches, and onboarded clients while coordinating with creative and technical teams. I contributed to postpaid migration digitization, MSISDN database preparation, and targeted SMS configuration.

I bring strong communication, Microsoft Office, and interpersonal skills, with a practical focus on business quality, regulatory compliance, and customer-centric process improvements that help organizations enhance service delivery.