Ahmed Mansoor
@ahmedmansoor
Human Resources graduate skilled in customer service and sales.
BangladeshWhat I'm looking for
I am a punctual, motivated BBA graduate in Human Resources Management (CGPA 3.39) with practical experience in customer service and banking.
In a recent customer service role at Instyle.com, I supervised the sales team, implemented and monitored sales processes, maintained customer relationships, managed orders, and conducted customer feedback calls.
As a banking intern at Mutual Trust Bank PLC, I assisted officers with daily transactions, managed account-opening documentation, tracked delivery of checkbooks and cards, and supported customers through established procedures.
I have led university clubs as president and served as IT & Publicity Secretary, developing leadership, communication, and time-management skills. I am proficient with Microsoft Word, Excel, PowerPoint, emailing and internet research, and I perform well under pressure in collaborative settings.
Experience
Work history, roles, and key accomplishments
Banking Intern
Mutual Trust Bank PLC
Sep 2023 - Jan 2024 (4 months)
Assisted branch officers with daily transactions and processed account openings, managing documentation and delivery of checkbooks and debit/credit cards to ensure accurate customer service.
Education
Degrees, certifications, and relevant coursework
Manarat International University
Bachelor of Business Administration, Human Resources Management
Grade: CGPA 3.39/4.00
Activities and societies: President of MIU Business Club; IT & Publicity Secretary of MIU Business Club; volunteer with MIU Sports Club.
Completed a Bachelor of Business Administration majoring in Human Resources Management in 2023 with a CGPA of 3.39 out of 4.00.
Dhaka Commerce College
Higher Secondary Certificate, Business Studies
Grade: GPA 3.83/5.00
Completed Higher Secondary Certificate in Business Studies in 2019 with GPA 3.83 out of 5.00.
Milestone School
Secondary School Certificate, Business Studies
Grade: GPA 4.18/5.00
Completed Secondary School Certificate in Business Studies in 2017 with GPA 4.18 out of 5.00.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
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