Looking for a job

Tawsif Chowdhury

@tawsifchowdhury

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I resolve customer issues, build trust, and drive sales across insurance, banking, and service environments.

Bangladesh

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What I'm looking for

I'm looking for a customer service, sales, or digital marketing role where I can solve customer problems, build trust, contribute to growth, and continue developing my skills.

I've supported customers and grown sales at Intact Insurance, Scotiabank, and S&P Data Digital. I resolve account, payment, transaction, and service issues with clear communication, accurate records, and a solutions-first approach.

I also bring training in Google Analytics, Google Ads, SEO, email marketing, content marketing, and social media marketing, backed by a Bachelor of Business Administration from Memorial University of Newfoundland.

Experience

Work history, roles, and key accomplishments

Associate, Sales and Customer Service

Intact Insurance

Jan 2025 - Jan 2026 (1 year)

Resolved customer account and payment issues accurately on first contact and diffused difficult situations professionally. Grew personal insurance sales through proactive cross-selling and maintained service quality across high call volumes.

Customer Service Customer Relationship Management Sales Multitasking Time Management Prioritization Conflict Resolution Attention To Detail Communication Skills

Customer Service Representative

Scotiabank

Jan 2024 - Dec 2024 (11 months)

Supported accurate and timely transaction processing for customers and team members under time pressure. Strengthened customer trust through clear communication and a solutions-first approach.

Customer Service Transaction Processing Communication Skills Prioritization Time Management Problem Solving

Warranty Sales Executive

S&P Data Digital

Apr 2023 - Dec 2023 (8 months)

Closed sales consistently by demonstrating product value and addressing customer objections in real time. Improved customer satisfaction by tailoring responses to each caller's specific difficulty.

Sales Customer Service Communication Skills Objection Handling Active Listening