Shantel Smith
@shantelsmith
Motivated manager with a passion for problem-solving and teamwork.
What I'm looking for
I am a motivated and adaptable professional with a strong background in management and customer service. Over the years, I have developed a diverse skill set that allows me to effectively oversee operations and foster a positive work environment. Currently, I serve as a Manager at CSI, where I ensure efficiency and quality service while supervising and training staff. My experience has taught me the importance of strong communication and teamwork, which I prioritize in every role I undertake.
Prior to my current position, I honed my customer service skills as a Server and Bartender at The Wellwood and Applebee's. These roles allowed me to thrive in fast-paced environments, manage multiple tasks simultaneously, and deliver exceptional service to customers. I take pride in my ability to resolve issues and maintain high satisfaction levels, which I believe are crucial for any successful team.
With a Bachelor's degree in Fashion Design, I bring a creative problem-solving approach to my work. I am eager to expand my skill set further and contribute to a dynamic team where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Manager
CSI
Jan 2017 - Present (8 years 7 months)
Oversee day-to-day operations, ensuring efficiency and quality service. Supervise and train staff, fostering a positive work environment.
Server/Bartender
The Wellwood
Jan 2017 - Dec 2018 (1 year 11 months)
Delivered exceptional customer service in a high-volume restaurant. Maintained cleanliness and organization of dining areas.
Server/Team Lead/Bartender
Applebee's
Jan 2010 - Dec 2017 (7 years 11 months)
Provided friendly and efficient service in a fast-paced environment. Led team meetings and assisted in training new staff members.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor's degree, Fashion Design
Studied the principles and practices of fashion design. Developed skills in garment construction, textile analysis, and design conceptualization.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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