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@zackdavidson
Experienced retail and restaurant manager skilled in operations, training, and customer service.
United StatesI am a self-motivated store manager with strong attention to detail and a focus on operational results. Since March 2018 I have led store operations including training, food ordering, cash management and profit-and-loss oversight.
Earlier, I progressed through customer-service roles handling inbound calls, email support and trace requests and earned successive promotions into supervisory and management positions. I provide floor support for new hires and help maintain efficient, accurate processes.
I completed coursework in Hospital Administration and Culinary Arts and bring a dependable, adaptable approach to fast-paced retail and food-service environments.
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Work history, roles, and key accomplishments
Pizza Hut
Mar 2018 - Present (7 years 8 months)
Managed store operations including training, food ordering, cash handling, and profit and loss to maintain profitability and service standards.
Teleperformance
Apr 2014 - Dec 2017 (3 years 8 months)
Handled inbound FedEx customer calls, responded to email inquiries, and processed trace requests; promoted through SmartPost teams for escalations and research.
Mountain Empire Oil
Oct 2012 - Dec 2013 (1 year 2 months)
Promoted from Assistant Manager to Store Manager and managed store appearance, inventory, and profit/loss while training new hires.
Texas Roadhouse
Aug 2005 - Jul 2010 (4 years 11 months)
Supported kitchen operations by preparing food, assisting with training new hires, and performing stocking and restaurant maintenance tasks.
Degrees, certifications, and relevant coursework
UPHospital Administration
2011 - 2012
Took Hospital Administration courses online from August 2011 to January 2012.
Culinary Arts
2009 - 2010
Took Culinary Arts courses at Pensacola Junior College from August 2009 to January 2010.
High School Diploma, High School
2005 - 2009
Earned High School Diploma at Milton High School, completed August 2005 to June 2009.
Software and tools used professionally
United StatesYou can contact Zack and 90k+ other talented remote workers on Himalayas.
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