Open to opportunities

Zack Davidson

@zackdavidson

Message

Experienced retail and restaurant manager skilled in operations, training, and customer service.

United States

Message

What I'm looking for

I'm seeking a supervisory or management role in retail or food service where I can lead teams, improve operations, train staff, and drive profitability while continuing to learn.

I am a self-motivated store manager with strong attention to detail and a focus on operational results. Since March 2018 I have led store operations including training, food ordering, cash management and profit-and-loss oversight.

Earlier, I progressed through customer-service roles handling inbound calls, email support and trace requests and earned successive promotions into supervisory and management positions. I provide floor support for new hires and help maintain efficient, accurate processes.

I completed coursework in Hospital Administration and Culinary Arts and bring a dependable, adaptable approach to fast-paced retail and food-service environments.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Pizza Hut

Mar 2018 - Present (7 years 5 months)

Managed store operations including training, food ordering, cash handling, and profit and loss to maintain profitability and service standards.

Team Leadership Training Inventory Management Food Safety Scheduling

Customer Service Representative

Teleperformance

Apr 2014 - Dec 2017 (3 years 8 months)

Handled inbound FedEx customer calls, responded to email inquiries, and processed trace requests; promoted through SmartPost teams for escalations and research.

Customer Service Email Support CRM Escalation Management