Veronica Hill
@veronicahill
Friendly and engaging team player and leader
What I'm looking for
As a seasoned restaurant manager with a passion for food and beverages, I excel at inspiring staff to perform their best. With a keen eye for detail and a talent for multi-tasking, I have consistently exceeded sales goals and improved customer satisfaction. My expertise in staff training and recruiting has allowed me to build high-performing teams that deliver exceptional results.
Throughout my career, I have demonstrated my ability to drive sales growth, reduce costs, and improve operational efficiencies. I am a master in the art of upselling and have a proven track record of creating engaging promotions and training programs that drive results.
I am a fun and energetic leader who is poised under pressure and possesses excellent interpersonal and communication skills. I am confident in my ability to lead teams to success and drive business growth.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
Bar Louie
Oct 2021 - Oct 2022 (1 year)
Managed a team of over 30 staff members, reduced costs by 7%, and consistently exceeded monthly sales goals by 10% through training and upselling techniques.
Restaurant Manager
Starbucks
Jun 2020 - Aug 2021 (1 year 2 months)
Created a cross-training program, grew customer base and social media accounts by 19%, and implemented staff health and safety standards compliance training program.
Education
Degrees, certifications, and relevant coursework
City College of Chicago
A.S., Business Administration
University of Baltimore
B.S., Accounting
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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