Shanoya Salmon
@shanoyasalmon
I resolve customer issues, process loans, and retain clients across financial services, transportation, retail, and call center operations.
What I'm looking for
I'm currently processing loan applications at WorldNet MicroFinances, guiding clients through financial requirements, assessing eligibility, and maintaining confidentiality while building trust.
At STETA, I assist customers with transportation-related inquiries and support them in obtaining road licenses through clear, consistent communication.
Previously, I supported shoppers at Conduent with order inquiries, account support, product information, and issue resolution in a high-volume environment. At Sutherland Global, I retained customers by resolving concerns, documenting interactions accurately, and meeting retention targets.
My background also includes retail transactions, cash handling, store organization, restocking, and daily operations at Santa Records Mart. I bring a customer-focused approach, strong problem-solving, and professional service to fast-paced settings.
Experience
Work history, roles, and key accomplishments
Loan Officer
WorldNet MicroFinances
Jan 2025 - Present (1 year 9 months)
Process loan applications and guide clients through financial requirements. Assess eligibility and ensure compliance with company policies while maintaining confidentiality and building client trust.
Education
Degrees, certifications, and relevant coursework
Sydney Pagon STEM Academy
High School Diploma, General Studies
Completed high school education with 5 CSEC subjects.
Lacovia High School
High School Diploma, General Studies
Attended Lacovia High School for secondary education.
Availability
Location
Authorized to work in
Job categories
Skills
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