Shannon Callard

As a motivated and results-driven professional with a robust background in Telecommunications and Retail Industries, I leverage my skills and talents to drive organizational growth. With over 4 years of experience in customer service, I have developed a strong track record of enhancing customer satisfaction and loyalty through exceptional service.

Throughout my career, I have demonstrated my ability to work independently and in team settings, adapting to diverse environments and situations. My experience as a Trainer and Subject Matter Expert has equipped me with the skills to instruct and supervise staff, ensuring adherence to internal and external team standards and KPIs.

I am proficient in MS Office software and adept at rapidly learning new programs. I am dedicated to utilizing my skills and talents effectively to drive organizational growth and achieve exceptional results.