Shannon Booth

I am a dedicated technical support agent with a unique background in dramatic arts. My experience in online customer service has equipped me with exceptional communication skills, enabling me to assist customers effectively and empathetically. I thrive in dynamic environments where I can leverage my problem-solving abilities to enhance customer satisfaction.

Graduating with a degree in Artes Dramáticas from Universidade Lusófona do Porto, I have honed my skills in supervision and collaboration. My time at Concentrix has further developed my capacity to work under pressure while maintaining a positive attitude. I am passionate about using my diverse skill set to contribute to a team that values creativity and innovation.