Filipe User

I've supported customers for leading technology companies at Teleperformance Portugal since 2017, resolving product, device, and technical issues through chat and email.

As a Promoter, I provide remote sales and customer support through live chat, consistently exceed targets, and rank among the top sales performers.

I've also created and maintained helpful content for online forums and communities, guiding customers toward practical solutions and a high-quality experience.

I work effectively in remote settings, including six months working from Japan while maintaining performance targets across consecutive three-month periods. I communicate fluently in Portuguese and English and continue studying Japanese.