Shanice Shelton

I’m a dynamic professional with over ten years of experience across retail and customer-facing roles, known for accuracy and high customer service standards. I’m knowledgeable in Microsoft Office and can quickly learn store systems, while staying dependable both independently and as a team member. I also bring strong cross-personal interaction skills, helping create a culture of operational efficiency and service excellence.

Most recently, I’ve worked in medical data entry processing doctor and hospital bills and statements, ensuring claim information completeness before forwarding to the medical billing office and insurance companies. I’ve handled data entry into remote computer databases, analyzed date errors, verified patient eligibility and benefits, and transmitted claims daily to meet filing deadlines—while consistently delivering empathetic, professional support in high-volume environments earlier in my career.