At Aetna, I entered and updated patient, claims, billing, treatment, and laboratory information in healthcare databases and EHR systems. I verified records and organized electronic files, including linking test results to the appropriate patient files.
At Xerox / CVS, I supported customer service and healthcare data entry, recording prescriptions, medication orders, and inventory information in pharmacy systems. I also entered Medicare Part D claims and checked patient, diagnosis, procedure, and insurance eligibility information.
Across these roles, I handled confidential healthcare information in line with HIPAA requirements. I’m a Certified Pharmacy Technician with experience in healthcare records, insurance claims, billing, and customer service.
