Hailea Rajek
@hailearajek
Detail-oriented remote data entry specialist with healthcare administration expertise.
What I'm looking for
I am a detail-oriented and highly organized remote data entry specialist with a strong background in healthcare administration. My experience has equipped me with the skills to enter and verify large volumes of data with exceptional speed and accuracy, all while maintaining strict HIPAA compliance. I pride myself on my proficiency in Microsoft Excel, EMR systems, and various remote collaboration tools, which allow me to manage workflows effectively in remote settings.
Throughout my career, I have held various roles that have honed my customer service and administrative skills. As a Remote Customer Service Representative at The Hartford Insurance Group, I handled customer inquiries with professionalism and efficiency. My previous experience as a Patient Service Representative at Aspen Dental involved verifying insurance eligibility and entering patient data into electronic medical records, ensuring accuracy and compliance with healthcare regulations. I am self-motivated and thrive in environments that require attention to detail and the ability to meet tight deadlines.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Representative
The Hartford Insurance Group
Feb 2023 - Present (2 years 5 months)
Handled customer inquiries and suggestions courteously and professionally. Answered a constant flow of customer calls with minimal wait times. Updated account information to maintain customer records and maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Patient Service Representative
Aspen Dental
Oct 2021 - Present (3 years 9 months)
Provided exceptional customer service to patients, answering questions and addressing concerns. Verified insurance eligibility and coverage for patients, and entered patient demographic and insurance data into the electronic medical record system. Filed and maintained patient records in accordance with HIPAA regulations.
Front Desk Team Leader
Summit Spine & Joint Center
Jan 2019 - Present (6 years 6 months)
Answered a multi-line phone system and enthusiastically greeted callers, directing incoming calls to the correct offices. Managed multiple tasks and met time-sensitive deadlines.
Education
Degrees, certifications, and relevant coursework
University of North Georgia
Certificate, Healthcare Services & Informatics Administration
Studying Healthcare Services & Informatics Administration.
Wheeler High School
High School Diploma, General Studies
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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