Open to opportunities

Tyra Jessop

@tyrajessop

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Dedicated administrative professional with experience in customer service.

Trinidad and Tobago

Message

What I'm looking for

I am looking for a role that allows me to grow in a supportive environment, where I can utilize my administrative skills and contribute to team success.

I am an enthusiastic administrative professional with a strong foundation in customer service and clerical support. My journey began with a Certificate in Computer Literacy from CTS College, which equipped me with essential skills for the modern workplace. I have gained valuable experience through various roles, including as an Assistant Clerk and Customer Service Representative, where I honed my communication and organizational abilities.

In my most recent position as an Office Clerk at Castalloy Company Ltd, I have been able to apply my skills in a dynamic environment, contributing to the efficiency of operations. I am passionate about leveraging my knowledge in ICT and administrative tasks to support organizational goals and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Office Clerk

Castalloy Company Ltd

Mar 2025 - Present (4 months)

Currently serving as an Office Clerk, managing daily administrative tasks and ensuring smooth office operations. Responsible for document processing and data organization.

Office Management Communication

OJT Clerical Assistant

NCRHA EWMSC

Aug 2023 - Present (1 year 11 months)

Trained as an OJT Clerical Assistant within the Paediatric Medicine Department. Provided essential administrative support to the head of the department's secretary.

Administrative Support Scheduling

Call Center Agent/CSR

iQor

Oct 2022 - Present (2 years 9 months)

Worked as a seasonal call center agent and Customer Service Representative. Handled inbound and outbound calls, resolving customer issues efficiently.

Customer Service Communication

Lotto Booth Operator/Office Assistant

Excellent Prime Properties Ltd.

Aug 2021 - Present (3 years 11 months)

Operated as a part-time Lotto Booth Operator while also fulfilling Office Assistant duties. Reported directly to the Chief Operation Officer, supporting real estate operations.

Reporting Real Estate Operations

Customer Service Representative

Excellence Stores

Dec 2020 - Present (4 years 7 months)

Provided seasonal customer service support at a retail location. Assisted customers with inquiries and transactions, ensuring a positive shopping experience.

Customer Service Communication

Assistant Clerk (Trainee)

MIC Institute of Technology

Oct 2019 - Present (5 years 9 months)

Served as a trainee assistant clerk within the NSDP department, gaining foundational experience in administrative support. Assisted with various clerical duties and departmental operations.

Clerical Administrative Support

Education

Degrees, certifications, and relevant coursework

CTS College

Certificate, Computer Literacy

Completed a comprehensive program focusing on fundamental computer skills and software applications. Gained proficiency in various computer literacy aspects essential for modern work environments.

Sital College

Certificate, Administrative Assistant

Undertook training to develop essential administrative and office management skills. Prepared for roles requiring strong organizational and support capabilities.

Caribbean Union College

O'Levels, General Studies

Grade: English A: Grade 1, Mathematics: Grade 3, Office Administration: Grade 2, Principles of Business: Grade 2

Completed secondary education with a focus on core academic subjects. Achieved proficiency in English A, Mathematics, Office Administration, and Principles of Business.