Shane McFarland
@shanemcfarland
Experienced IT and collateral audit specialist delivering device support, training, and compliance improvements.
United StatesWhat I'm looking for
I am an IT and collateral-audit specialist with extensive experience supporting end users, training teams, and ensuring compliance across mortgage and government environments.
I deliver hands-on device support and helpdesk leadership, configuring and deploying laptops, printers, scanners, and mobile tools while resolving hardware and software incidents promptly.
In mortgage operations I audited imaged collateral, reviewed loan documentation for investor compliance, and coordinated with origination, title, and warehouse teams to resolve exceptions and ensure bankable deliveries.
I thrive on process improvement, classroom and virtual training, asset tracking, and cross-team collaboration to enhance security and user adoption, and I am comfortable traveling and leading technical initiatives.
Experience
Work history, roles, and key accomplishments
Field Services Technician
Axiom Technologies
Dec 2024 - Jul 2025 (7 months)
Provided end-user device support for county departments, configuring laptops, printers, scanners and mobile tools; participated in hardware refreshes and deployments to improve device security and operational readiness.
Field Services Technician
Fidelity National Financial
Apr 2022 - Nov 2024 (2 years 7 months)
Delivered classroom, onsite and virtual training on mortgage collateral systems and audited imaged collateral for compliance; documented and escalated system issues while traveling nationwide 80% to onboard users.
Post-Closing Collateral Auditor
FBC Mortgage
Dec 2020 - Mar 2022 (1 year 3 months)
Audited imaged collateral and supporting loan documents to ensure delivery of bankable collateral to warehouse banks and custodians, identifying and correcting exceptions to meet investor guidelines.
Title Reviewer
First American
Mar 2015 - Jan 2016 (10 months)
Conducted title and chain-of-title examinations and resolved documentation inaccuracies to ensure clear property titles and transaction readiness.
Escrow Mortgage Insurance Analyst
Green Tree
Feb 2014 - Feb 2015 (1 year)
Ensured compliance with the Homeowner's Protection Act and reconciled borrower/insurer discrepancies to maintain accurate escrow and insurance records.
Fraud Analyst II
Bank of America
Dec 2013 - Jan 2014 (1 month)
Investigated transaction fraud and identity-theft cases to protect customer accounts and mitigate financial loss.
Client Care Specialist / Loan Processor
Workway Temporary Agency
Apr 2013 - Dec 2013 (8 months)
Managed up to 100 loans per month and handled 70+ daily client calls, performing loan processing tasks and calculating debt ratios to support timely closings.
Education
Degrees, certifications, and relevant coursework
Shane hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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