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Alisa Walker

@alisawalker

Results-driven audit senior specializing in IT controls, compliance, and client-focused risk mitigation.

United States
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What I'm looking for

I seek a role leveraging my audit and IT controls expertise in a collaborative environment that values compliance, client consultation, and professional growth.

I am a results-driven Audit Senior with extensive experience evaluating information technology systems, ensuring regulatory compliance, and producing clear, actionable audit reports. I combine technical proficiency with a practical focus on improving internal controls.

In my current role as Senior Auditor II, I conduct daily audit functions, prepare comprehensive reports for management, and identify business risks while consulting on control improvements. I record and present findings to support team understanding and continuous improvement.

Previously, I worked in loan servicing and customer-facing roles where I researched and resolved complaints, audited loss-mitigation financials, coached colleagues, and negotiated payment arrangements for Fannie Mae accounts. These roles strengthened my customer service, training, and leadership skills.

I am proficient in Microsoft Office (especially Excel), Google Sheets, Salesforce, Five9, Slack, and loan origination systems. I hold a Notary Public certification and seek opportunities that leverage my audit, compliance, and client-consultation strengths while supporting ongoing professional development.

Experience

Work history, roles, and key accomplishments

PE

Loan Counselor III - CARES

PennyMac

Jan 2017 - Mar 2021 (4 years 2 months)

Researched and resolved customer complaints for TX and CA offices, conducted audits on loss mitigation financials, and provided coaching to management based on performance assessments.

Education

Degrees, certifications, and relevant coursework

Sam Houston State University logoSU

Sam Houston State University

Some College, Accounting

Completed some college coursework in Accounting with studies toward an accounting major.

Tech stack

Software and tools used professionally

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Alisa Walker - Senior Auditor II - Octane Lending LLC | Himalayas