
Evan Morse
@evanmorse1
I’m a remote customer and financial services professional with over 15 years of experience in customer support, banking, financial services, IT
What I'm looking for
I’m a remote customer and financial services professional with over 15 years of experience in customer support, banking, financial services, IT, and operations. I’ve worked with banks and credit unions helping customers with loan payments, accounts, online and mobile banking, payment issues, and other financial services. I’m also comfortable troubleshooting technical issues, working with different systems, handling data entry, and protecting sensitive information. I work well independently, learn new systems quickly, and take pride in being dependable, accurate, and helpful.
Experience
Work history, roles, and key accomplishments
Financial Services Officer
Lending Solutions, Inc.
Jul 2024 - Present (2 years 2 months)
Provide comprehensive financial services support for members of more than 100 credit unions and financial institutions in a fast-paced, high-volume remote contact center while consistently delivering exceptional customer service, accuracy, and regulatory compliance.
Groundskeeper / Maintenance Technician
RT Lodge
May 2024 - Jul 2024 (2 months)
Executed comprehensive grounds maintenance for luxury resort property, enhancing aesthetic appeal through landscaping, irrigation, mowing, trimming, hardscape upkeep, and preventative maintenance.
Operated advanced automated manufacturing equipment while consistently achieving production and quality objectives. Directed production operations in a high-volume manufacturing setting, emphasizing quality, efficiency, safety, training, and ongoing improvement initiatives.
Loan Processing Specialist
SiteI Corporation
Jan 2018 - Aug 2019 (1 year 7 months)
Processed consumer loan applications while verifying income, employment, identity, credit history, and supporting documentation. Facilitated auto loans, personal loans, mortgage servicing, payment processing, account maintenance, and payoff calculations for member satisfaction.
Baby Gear Department Supervisor
Babies R Us
Jul 2016 - May 2017 (10 months)
Supervised daily operations for the Baby Gear department, providing leadership and coaching to a team of retail associates. Managed merchandising, inventory replenishment, scheduling, and department presentation.
Groundskeeper / Landscaper
Samuel F. B. Morse Historic Site
Apr 2009 - Jul 2016 (7 years 3 months)
Maintained 180 acres of historic property, enhancing aesthetic and ecological value through landscaping, excavation, mowing, trail maintenance, tree care, snow removal, irrigation, and preventative maintenance.
Education
Degrees, certifications, and relevant coursework
Ridley Lowell Business & Technical Institute
Associate Degree, Computer Hardware & Networking
Associate Degree in Computer Hardware & Networking Specialist, with coursework in computer hardware, network administration, and cybersecurity fundamentals.
Poughkeepsie High School
High School Diploma, General Studies
High school diploma from Poughkeepsie High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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