At Sutherland Jamaica, I worked across sales development, inside sales, customer relations, logistics coordination, and HTS classification for multiple client accounts. Through outbound outreach, I generated 10–15 qualified prospects and made more than 150 calls per day.
I scheduled approximately 10 qualified appointments daily, followed up with prospects, and supported client handovers and onboarding. I also handled inbound inquiries and kept accurate records across phone, email, and other service channels.
Earlier, at Fix-ItCelltronics Grand Cayman, I supported customers in a retail and service environment and handled accounting-related tasks, inventory uploads, and data entry. My experience also includes pediatric, emergency, and geriatric care in Jamaica, supported by nursing and customer service certifications.
