Open to opportunities

shalynn Wafula

@shalynnwafula

Message

Dedicated Gender & Development Specialist with strong customer service skills.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in gender and development while contributing to impactful projects and initiatives.

I am a dedicated and reliable professional with a Bachelor's degree in Gender and Development Studies. Currently, I serve as a Supplier Support Associate, where I manage supplier relationships and ensure compliance with industry standards. My strong communication and problem-solving skills have been pivotal in my roles across customer service, sales, and compliance.

Throughout my career, I have consistently delivered high-quality results, whether exceeding sales targets as a Tele-sales Agent or advocating for reproductive health policies as a volunteer. My adaptability to fast-paced environments and commitment to excellence have allowed me to thrive in various roles, from managing client relationships to leading community health initiatives.

Experience

Work history, roles, and key accomplishments

Current

Supplier Support Associate

Current

Assent Kenya

Aug 2023 - Present (1 year 10 months)

Currently managing supplier relationships and ensuring compliance with regulatory standards. Responsible for producing detailed reports and addressing issues related to product delivery and quality.

Regulatory Compliance Reporting Problem Solving Communication

Current

Reproductive Health Volunteer

Current

Hope in Life

Jun 2022 - Present (3 years)

Led awareness campaigns on reproductive health, focusing on children and minority groups. Conducted surveys and supported various reproductive health initiatives in local communities.

Community Outreach Advocacy Public Health Education Campaign Management

Tele-sales Agent

Platinum Credit

Sep 2022 - Jul 2023 (10 months)

Generated leads and exceeded sales targets through cold calling and product marketing. Maintained and strengthened client relationships to enhance retention and satisfaction.

Sales Lead Generation Customer Relationship Management Cold Calling Product Marketing

HIV/AIDS Counselor

NASCOP

Feb 2015 - Jul 2015 (5 months)

Provided HIV/AIDS counseling and testing while supporting public health initiatives. Engaged with the community to promote health awareness.

Counseling Community Engagement Testing

Brand Ambassador & Hostess

Various

Jan 2016 - Dec 2020 (4 years 11 months)

Represented top brands at events, driving brand awareness and customer engagement. Marketed financial products and contributed to increased brand visibility and sales.

Customer Engagement Event Marketing Sales Support Communication

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor of Arts, Gender and Development Studies

2018 - 2021

Completed a Bachelor's degree in Gender and Development Studies with a minor in Political Science, focusing on issues related to gender equality and development policies.