Open to opportunities

Valencia Wangui

@valenciawangui

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Detail-oriented customer support professional with strong communication skills.

Kenya

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What I'm looking for

I am seeking a dynamic role that leverages my customer service and administration experience in a remote setting.

I am a highly organized and detail-oriented professional with a strong background in administration and customer support. My experience spans various roles where I have demonstrated my ability to manage multiple tasks efficiently while providing exceptional service. Currently, I work as a Customer Support Representative at Kings Leather Shop, where I address customer inquiries, resolve issues, and enhance overall satisfaction through effective problem-solving.

Previously, I interned at Nkubu Probation Center, where I conducted comprehensive research and analysis to inform critical court decisions. My role involved implementing tailored court orders and interventions aimed at reducing re-offending rates, showcasing my strong analytical and planning skills. I have also worked as a Sales Person at Gadgetworld International, where I managed daily operations and facilitated communication between departments to support sales efforts.